Opinion: How you say something can be as important or even more important that what you say. Tone, inflection, and verbiage can carry the day or cost you everything. Here in the United States, we have been in the midst of some heated political races for quite some time. While an explosive exchange or vindictive response might grab immediate headlines, oftentimes, they can cost you respect and cooperation you may need to reach your goal.
My late, great friend and mentor Coach John Wooden told me that when he was only five or six years old, he and his older brother were cleaning out the barn on their family farm. His brother teased him as older brothers will often do to younger brothers, and the young Coach Wooden responded with profanity he had heard but wasn’t even sure what it meant just as his father walked into the barn. Coach Wooden told me that his father responded with love and respect asking both of the boys to promise to never use bad language again.
Continue reading →